FAQ

Payment

You can pay by card, major cards accepted, or by PayPal. Is fast, easy, and extremely secure. We offer money back guarantee if you are not happy with our products.

Shipping

We normally ship our orders the next day. There will be some exceptions related to holidays or different events.

Returns

We accept returns, no questions asked, only if the perfume bottle is unopened. To avoid confusion, we added a sample of the same perfume you can use without opening the big bottle. Custom Perfumes are not returnable.

Customer support

Our customer support is Monday - Friday, 10:00 - 18:00. We can be easily contacted by email at [email protected] or by phone at 0208 058 9935. 

Ingredients

We use only natural ingredients. We source them from suppliers that can offer a full trackback of the supply chain.